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The Toolkit

for 
Owners + Managers
of 
Vacation Rentals 

Early check-ins and late departures are part of travel. But for hosts, those in-between hours are a operational challenge. VALIZE Cloakroom bridges that gap—providing a premium, secure service that solves the logistics for you and creates a seamless experience for your guests.

Early Arrivals

Guests landing hours before check-in who want to explore immediately without dragging luggage through the streets.

Post-Checkout Guests

Travelers with evening flights who have already checked out but want one last adventure or lunch without their personal items.

Guests Between Plans

Customers transitioning between rentals or taking a day trip who need a secure solution for their belongings.

Elevate Your Hosting Experience

VALIZE integrates seamlessly into your guest communication, offering a high-touch service that removes the friction of travel days.

Optimize Turnover

Remove the 'early check-in' or 'late check-out' pressure. When guests have a secure cloakroom, your cleaning crew can work without interruption.

Increase Ratings

Professional luggage holding is one of the most requested amenities in Puerto Vallarta. Providing a solution leads to better reviews and superhost status.

Hands-Off Management

No more coordinating bag drops at your personal home or office. We handle the security, the intake, and the logistics entirely.

Guest Communication Templates

Save time with these ready-to-paste message templates for your guest communications.

Pre-Arrival Guide

“Arriving early or staying late? VALIZE Cloakroom offers secure luggage holding just steps from the beach in the Zona Romántica. You can drop off your bags and start enjoying Puerto Vallarta immediately. VALIZE happily accepts walk-in's. Visit www.valize.mx for additional information.”

Checkout Instructions

“Since checkout is at 11 AM, we recommend VALIZE for short-term holding if you have a late flight. It's a clean, premium cloakroom service that lets you spend your last hours bag-free. VALIZE happily accepts walk-in's. Visit www.valize.mx for additional information.”

A Note for Owners & Managers

Managing multiple properties means handling multiple early/late requests. Streamline your operations by making VALIZE your standard recommendation. It ensures guests are cared for even when your units aren't ready.

How It Works

01
Check-in

Travelers arrive at our Zona Romántica location with their government issued Identification and luggage. Every item is tagged with a unique digital identifier for real-time security.

02
Staffed Custody

Items are stored in our secure cloakroom, monitored by our hospitality team under 24/7 surveillance.

03
Seamless Pickup

Travelers return with their government issued ID for a quick, secure handover. No waiting, no hassle.

Note to Owners & Managers

VALIZE is an add-on resource, not a replacement for your specific check-in or check-out policies.

We provide travelers with a professional alternative when early arrivals or late departures are outside your scope. Our goal is to enhance the guest experience and eliminate the friction of coordinating luggage holding.

READY TO ENHANCE THE GUEST EXPERIENCE?

Invite your guests to travel light and enjoy every minute in PV.

valize

© 2026 VALIZE. All rights reserved.

CUSTOMER SERVICE

WORK WITH US

LOCATIONS

ZONA romántica, PUERTO VALLARTA 

Daily 8:30a - 9:30p

*seasonal hours may vary. 

Lázaro Cárdenas 245

Zona Romantica 

Emiliano Zapata, Jalisco, México 48380

PH: +52 322 365 1553

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